1Z0-1003 Online Practice Questions and Answers

Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.

Your customer has created a new TV Upgrade activity with amanually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?

A. The activity duration is set as 30 minutes when no learned statistics are available.

B. The activity duration is set as 30 minutes.

C. The activity duration is set as 30 minutes when learned statistics are available.

D. The activity duration is set as 48 minutes.

E. The activity duration is set as 48 minutes when no learned statistics are available.

F. The activity durationis set as 48 minutes when learned statistics are available

What happens when you enable the assignment parameter "Limit work by points"?

A. If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.

B. Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities.

C. Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.

D. If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit

A scheduled activity with an 'Installation' work skill existSiin a bucket and is ready to be routed.

A resource within that bucket - John Smith - has no individualwork skills designated on his resource record in Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.

Which statement is correct regarding how routing handles work skill matches in this situation?

A. Routing will notassign that activity to John Smith due to a soft skills mismatch.

B. Routing will not assign that activity to John Smith due to a work skills mismatch.

C. Routing will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100.

D. Routing will only consider assigning that activity to John Smith if no other resources in the bucket have the 'Installation' work skill directly designated on their records either.

Which two statements are correct regarding String and Integer properties?

A. Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses.

B. Both properties are limited in terms of which entity types they can be associated with.

C. Both properties can contain Geolocation elements.

D. Both properties can contain alphanumeric characters and punctuation.

E. Both properties can include regular expressions.

You want to create a new Activity Type.

Which threefeatures are disabled when you select "Multi-day activity"?

A. enable "not started" trigger

B. enable "day before trigger"

C. support of preferred resources

D. support of time slots

E. calculate activity duration using statistics

F. support of links

A company has a policy that even if they route a full day's work to a technician, they would only like to reveal the next two activities on the technician's route ontheir mobile device.

How do you use filters to satisfy this requirement?

A. Create an activity filter with "Activity Scheduled in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.

B. Create an activity filter with "Activity location < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.

C. Create an activity filter with "Pending Activity Order in 1,2" and set the filter in the Restriction and Filters tab for the UserType of the technician.

D. Create an activity filter with "Position in route < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.

A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.

They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM. They do not want the scheduled lunch activities to block these late morning jobs from being routed.

What setting in the route plan is required tomeet this requirement?

A. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities if mobile resource is unlikely to arrive 120 > minutes before end of time slot".

B. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket"

C. Create a "Lunch" activity filter for activities in the routing bucket that should be assigned and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket".

D. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities with more than 120 minutes overdue

Which three options are valid 'Units of measure' in a Resource Type's[ 'LoadThreshold' section, that are used to determine how the icons are displayed in the Dispatch Console based on the resource's current load?

A. Overtime cost

B. Number of activities

C. Travel time cost

D. Working hours cost

E. Hours

F. Time percent

When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?

A. Option A

B. Option B

C. Option C

D. Option D

E. Option E

Which three configurations will enable booking to automatically close?

A. specific work zones at designated times, based on intersections of capacity categories and booking intervals, set for either the same day or from 1-5 days earlier

B. specific work zones at designated times, based on booking intervals including All Day intervals, set for either the same day or from 1-5 days earlier

C. specific booking intervals at designated times, set for either the same day or from 1-5 days earlier

D. specific capacity intervals at designated times, set for either the same day or from 1-5 days earlier

E. specific work zones at designated times, based on intersections of capacity categories and time slots, set for either the same day or from 1-5 days earlier