Printable PDFOracle 1Z0-1064-22 Exam Questions & Answers
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Vendor: Oracle
Exam Code: 1Z0-1064-22
Exam Name: Oracle B2B Service 2022 Implementation Professional
Certification Provider: Oracle
Total Questions: 75 Q&A ( View Details)
Updated on: Mar 27, 2025
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1Z0-1064-22 Online Practice Questions and Answers
When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1.
Update the English message as needed for your DCS application.
2.
Export the English language message bundle.
3.
Translate the English message bundle to all desired languages.
4.
Import translated message bundles.
A. 1,3,2,4
B. 3,2,4,1
C. 2,4,3,1
D. 1,2,3,4
Yourcustomer sells a wide variety of Mobile phones. To classify service requests efficiently you plan to create a new primary category called Mobile Phones.
Which four steps are required to define this new category?
A. Select Create Category > Create Top-Level Category.
B. Check the Active flag.
C. Select the task Manage Service Request Categories.
D. Select Status = "Active".
E. Select Service Catalog in Functional Areas.
F. Select Create Category > Create Child Category.
G. Complete Category Name.
Immediately after your production deployment of Engagement Cloud your users report that the media toolbar is not being displayed.
Which are two reasonsfor this behavior?
A. You have not enabled the Computer Telephony Integration (CTI) service.
B. The only toolbar enabled is the default one, and you must configure at least two.
C. You did not enable the vertical toolbar which is required, while the horizontal is optional.
D. The signed-in user does not have the appropriate access privileges to a toolbar.
E. You entered a toolbar height that is not more than 70 pixels.
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