Within your digital assistant, you notice that the user input "tell me my balance" immediately initiates the
Banking skill. However, it does not offer the user the option to consider that the request could be handled
by the Retail skill, which also offers the ability to check the balance in your retail account.
How should you ensure that both the banking and retail skills are considered in this case?
A. Raise the Candidate Skills Confidence Threshold in the digital assistant.
B. Lower the Confidence Threshold in the Retail skill.
C. Lower the Candidate Skills Confidence Threshold in the digital assistant.
D. Lower the Confidence Threshold in the Banking skill.
When a user interacts with one skill within a digital assistant but then enters input that may be relevant to another skill, the digital assistant generally presents users a prompt to confirm whether they really want to switch to the other skill, even if the input is completely irrelevant to the current skill. How can you reduce the frequency with which the user encounters these confirmation prompts in a digital assistant?
A. In the dialog assistant, reduce the value of the Confidence Win Margin setting.
B. In each skill, reduce the value of the Confidence Win Margin setting.
C. In the digital assistant, reduce the value of the Interrupt Prompt Confidence Threshold setting.
D. In the digital assistant, add more utterances for the unresoivedintent system intent.
Examine the code snippet below:
Which two statement are true regarding the functionality of a composite bag referenced by the variable
pizza?
A. Any individual entity item can define its own maxPrompts to override the value in the dialog flow.
B. The first time an incorrect value for an entity item is resolved, it will result in an error and transition to the state called maxError because cancelPolicy is set to immediate and this overrides the setting for maxPrompts.
C. Each entity item in the composite bag will be prompted for a valid value three times. After the last invalid input, the flow will navigate to a state called setPizzaDough.
D. Each entity item in the composite bag will be prompted for a valid value three times. After the last invalid input, the flow will navigate to a state called maxError.
Which statement is FALSE regarding the core function of a digital assistant and how it could respond to user input?
A. It is able to automatically route the conversation to another digital assistant if the request can't be handled by the current digital assistant.
B. It is able to respond to a user request to exit the current conversation.
C. It is able to respond to a help request and return a help message, one that can be specific to one of its skills, or to the digital assistant itself
D. It is able to route the conversation to the start state of a skill that's managed by the digital assistant.
Which statement is true regarding the digital assistant's Help system intent?
A. You can define utterances that the digital assistant will recognize when the user is asking for help.
B. The help intent cannot route the conversation to a specific state within a skill.
C. The utterances for the help intent are predefined and cannot be changed.
D. If the digital assistant recognizes the user is asking for help, it will automatically route the conversation to a skill called "Help".
What statement correctly describes the Authentication Service ion Oracle Digital Assistant?
A. The Authentication Service authenticates users to Oracle Identity Cloud Service. It provides customizable login screens that are displayed in the context of a user-bot conversation.
B. The Authentication Service holds the identity provider configuration that is used at run time in Oracle Digital Assistant to retrieve an access token that authorizes REST service calls.
C. The Authentication Service authenticates Oracle Digital Assistant users to a social media identity provider (for example, Facebook) and associates social media accounts with accounts stored in the
Oracle Identity Cloud Service.
D. The Authentication Service allows bot designers to configure a custom webhook to authenticate and authorize users using the System.OauthAccountLink component.
As per Oracle's recommendation, which is the best practice regarding conversational design?
A. Ask users open-ended questions such as "how can I help you?"
B. To account for possible mistakes, make it clear to users that the bot is still learning.
C. Use quick reply buttons (as opposed to natural language inputs) as much as possible.
D. Ensure that capabilities of the bot f the things that it can and can't do") are clear and discoverable.
When you configure an application in Oracle Identity Cloud Service to be consumed by Oracle Digital Assistant for the system.OAuth2AccountLink component, why do you need to have the RefreshToken grant selected?
A. TheRefreshToken grant ensures that users will never have to sign in to the skill again after their initial login.
B. You need a refresh token to force a successful logout of the logged in user.
C. TheRefreshToken grant ensures that the System.OAuth2Account link component can refresh an expired access token automatically because the access token has a much shorter lifespan than the refresh token.
D. The RefreshToken grant ensures that a fresh access token is retrieved even if a user's password in Oracle Identity Cloud Service has changed, thus ensuring the user uninterrupted access.
View the Exhibit.
You have been asked to review a skill for its readiness for go live. Which four issues would you raise as a priority?
A. The unresolvedlntent has not been trained.
B. The utterances have too much commonality.
C. All utterances should start with an uppercase letter and end with a period.
D. The word "please" may inadvertently skew the results.
E. You should never have single-word utterances.
F. The number of utterances looks to be too low and artificial for a go-live.
Which is a FALSE statement about empty transitions?
A. Empty transitions can lead to unexpected navigation.
B. You should define a next transition on every state.
C. Empty transitions occur when using the next transition element.
D. Avoiding empty transitions will prevent many unexpected dialog flows.