3002 Online Practice Questions and Answers

You have changed the default port numbers for UDP, TCP and TLS in the IP Office to support a SIP Remote worker.

Which two other items need to be changed? (Choose two.)

A. Domain Name Servers

B. Manager PC

C. Internet Router/Firewall

D. Client device

E. One-X® Portal

Which call flow type has a web interface to retrieve information left by the caller?

A. Auto Attendant

B. Avaya Contact Recorder

C. Looped Announcement

D. Campaign

E. Voicemail Collect

If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the

ContactStore server.

What does the registry key do?

A. It stores the ContactStore License in the server running ContactStore.

B. It registers ContactStore with IP Office.

C. It tells ContactStore the location of the folder shared with Voicemail Pro.

D. It provides read/write access to browser users.

When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user.

Which voicemail action type is needed to configure this?

A. Database Action

B. Miscellaneous Action

C. Configuration Action

D. Condition Action

In an SCN network with Distributed Voicemail, which two are required? (Choose two.)

A. Port 80 supported

B. Preferred Edition Licenses on all Voicemail Pro servers

C. IIS installed on all Voicemail Pro servers

D. SMTP unblocked between Voicemail Servers

E. Local Host file

You have just plugged in a new IP500v2, and you look at its Dashboard display to see the new device. No telephones are plugged into the unit.

Why are two ports in one of the modules green?

A. IAH1 and LAN2 are transmitting and receiving.

B. The device has power and passed self-test.

C. The operating system is up, and someone is administering the system.

D. There is a Combo Card in the chassis.

Which of the following provides the ability for a device to use screenpops, control several telephone devices, make 3rd party calls, and monitor hunt group queues?

A. One-X® Portal

B. 3rd Party Endpoint licenses

C. TAPILink Pro License

D. SIPTrunking

E. Server Edition

Which three licenses are part of Centralized Licensing? (Choose three.)

A. 3rd Party Endpoints

B. Additional PRI Channels

C. Power User

D. SIP Trunk Channels

E. Phone Manager

Which application can be used to show available resources in an IP500v2?

A. IP Office Manager

B. Monitor

C. DbgView

D. System Status Application

Calls into the IP500 are not ringing to the expected user. Which statement describes how the call routing is validated?

A. Use the System Status Application (SSA) to see what user the call is ringing to.

B. Use Customer Call Status (CCS) to see what user the call is ringing to.

C. Capture a System Monitor trace and escalate to Avaya for an answer.

D. Wait until the system is idle and place test calls so you can hear which telephone is ringing.