Printable PDFAvaya 33820X Exam Questions & Answers
Want to pass your Avaya 33820X exam in the very first attempt? Try Exam2pass! It is equally effective for both starters and IT professionals.
-
Vendor: Avaya
Exam Code: 33820X
Exam Name: Avaya Aura Call Center Elite & Elite Multichannel Solution Design
Certification Provider: Avaya
Total Questions: 64 Q&A ( View Details)
Updated on: Mar 28, 2025
Note: Product instant download. Please sign in and click My account to download your product. -
- Updated exam questions with all objectives covered
- Verified answers
- 365 days free updates
- 99% success rate
- 100% money back guarantee
- 24/7 customer support
Related Exams
- 3104 Avaya one-X UC Soft Clients Implementation and Maintenance
- 3107 Avaya Session Border Controller Enterprise Implementation and Maintenance
- 31860X Avaya IX Calling Design
- 3300 Avaya Aura Contact Center Administration
- 3301 Avaya Aura Contact Centre Maintenance & Troubleshooting
- 3304 Avaya Call Center Elite Implementation and Maintenance
- 3312 Avaya Aura Contact Center Administration
- 3313 Avaya Aura Contact Center Maintenance and Troubleshooting
- 33160X Avaya Workforce Engagement Support Certified
- 33810X Avaya Aura Contact Center Solution Design
- 33820X Avaya Aura Call Center Elite & Elite Multichannel Solution Design
- 37820X Avaya Midsize Solution Design
- 46150T Avaya Solutions for Midsized Customers Online Test (APSS)
- 6210 Avaya Aura Contact Center Implementation
- 6211 6209 6211 - Avaya Aura Contact Center Multimedia Implementation
- 71200X Avaya Aura Core Components Integration
- 71201X Avaya Aura Core Components Implement
- 71300X Avaya Aura Communication Applications Integration
- 71301X Avaya Aura Communication Applications Implement Certified
- 71400X Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration
- 71800X 71800X - Avaya IX Messaging Implementation and Maintenance
- 71801X Avaya Messaging Support Certified
- 72200X Avaya Aura Core Components Support Certified
- 72201X Avaya Aura Core Components Support Certified
- 72300X Avaya Aura Communication Applications Support
- 72301X Avaya Aura Communication Applications Support Certified
- 7230X Avaya Aura Communication Applications Support
- 72400X Avaya Equinox Solution with Avaya Aura Collaboration Applications Support
- 7392X Avaya Aura Call Center Elite Implementation
- 7492X Avaya Aura Call Center Elite Support
33820X Online Practice Questions and Answers
A Contact Center manager wants an application solution that will identify and determine the caller's intent through simple customer conversations using speech and self-service. They also want to serve themselves and eliminate geographic boundaries through true enterprise routing.
Which application solution will meet their requirements?
A. Avaya Proactive Outreach Manager
B. Avaya IXTM Workforce Engagement
C. Avaya Intelligent Customer Routing
D. Avaya Call Management System
A customer requires a backup AEP system maintained in a different geographical location, where a manual process will move the licenses from the primary to the backup site.
Which disaster recovery solution would you recommend to this customer using Enterprise Wide Licensing?
A. Primary-Secondary
B. Active-Active
C. Active-Passive
D. Primary-Backup
An Avaya Aura?Call Center Elite customer wants an application solution with the following requirements:
1.
Synchronizes with a deskphone to share the control of telephony and agent features
2.
Includes capabilities of integrated video and Instant messaging
3.
Increases collaboration
4.
Reduces agent talk time and facilitates first call resolution
To meet these requirements, which two applications would you recommend to be used in conjunction with Call Center Elite? (Choose two.)
A. Agent Desktop Displays (ADD)
B. Avaya one-X?Agent
C. Agent Map
D. Avaya Agent for Desktop (AAfD)
Why Choose Exam2pass 33820X Exam PDF and VCE Simulator?
-
100% Pass and Money Back Guarantee
Exam2pass 33820X exam dumps are contained with latest 33820X real exam questions and answers. Exam2pass 33820X PDF and VCE simulator are revised by the most professional 33820X expert team. All the 33820X exam questions are selected from the latest real exam and answers are revised to be accurate. 100% pass guarantee and money back on exam failure.
-
The Most Professional Support Service
Exam2pass has the most skillful 33820X experts. Candidates can get timely help when needed. Exam2pass 33820X exam PDF and VCE simulator are the most up-to-date and valid. The most professional support service are provided to help the 33820X candidates at anytime and anywhere.
-
365 Days Free Update Download
Exam2pass 33820X exam PDF and VCE simulator are timely updated in 365 days a year. Users can download the update for free for 365 days after payment. Exam2pass 33820X exam dumps are updated frequently by the most professional 33820X expert team. 33820X candidates can have the most valid 33820X exam PDF and VCE at any time when needed.
-
Free Demo Download
Download free demo of the Exam2pass exam PDF and VCE simulator and try it. Do not need to pay for the whole product before you try the free trial version. Get familiar about the exam questions and exam structure by trying the free sample questions of the exam PDF and VCE simulator. Try before purchase now!