37820X Online Practice Questions and Answers

For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?

A. Video room systems as participants

B. Web browser connectivity

C. Live broadcast for 750 viewers

D. Recording and playback

You have just completed a series of discovery conversations with a customer. To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?

A. A design diagram for each person

B. An architectural diagram for each person

C. A single architectural diagram

D. A single design diagram

Refer to the exhibit.

You have just finished your discovery conversation with a multi-location, midsize customer. What would you do to use the generic functional UCandC architecture shown in the exhibit?

A. Create a version of this diagram for each location.

B. Add the specific product names for components in your solution.

C. Cross out functionality not requested by the customer.

D. Add In quantities for each of the components in your solution.

Refer to the Scenario: IT-FAC.

For this customer, you have decided to install High Availability (HA. for the Session Border Controller for

Enterprise SBCE) with 15 SIP trunks.

In addition to the hardware, which licensing is required for this solution?

A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA

B. 15 Standard licenses; since HA Is included with the Standard license

C. 15 Standard licenses and 15 Standard HA licenses

D. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses

A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network

with WIFI. They ask you which type of network is better.

Which benefit would you tell them?

A. WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.

B. WiFi provides voice and data access for users.

C. DECT Is voice only and the chance of hacking Is minimal,

D. DECT supports longer distances than Wi-Fi.

Which license is only available In a CapEx model?

A. ASBCE

B. AWFOS

C. Analog user

D. Digital user

Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A. Avaya one-X Communicator for Mac

B. Avaya Communicator for IOS

C. Avaya one-X Communicator for Windows

D. Avaya Communicator for Windows

Refer to the Scenario: HandH Ticket.

The HandH Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura? In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

A. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.

B. The IP Office can be virtualized in either a Nutanix or a VMware environment.

C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.

D. IP Office uses many of the same components and applications such as SBCE and System Manager.

Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use

the Outlook plug-In.

What does this plug-In do for the users at Web Travellng.com?

A. It adds Avaya IX Workplace Client functionality to the Outlook window.

B. It adds Outlook access to the Avaya IX Workplace Client for IP Office.

C. it adds Outlook access to the one-X Portal desktop.

D. it adds a subset of one-X Portal functionality to the Outlook window.

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A. one-X Agent

B. Avaya Communicator

C. Avaya Agent Desktop

D. Agent Desktop Display