46150T Online Practice Questions and Answers

Which of the following Avaya IP Office™ editions would you position as options for a customer seeking basic communications only for 35 employees? (Choose two.)

A. Basic Edition

B. Preferred Edition

C. Essential Edition

D. IP Office™ Select

E. Server Edition

Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office™ Server or Select Edition? (Choose four.)

A. Vmware

B. Linux Server

C. Cloud computing platform

D. Hyper-V

E. IP500 V2

Which of these is the best description of the Avaya IP Office™ platform?

A. A total unified communications solution geared toward the large enterprise market

B. A video conferencing and collaboration service for individual users

C. An industry-standard API that brings unified communications to most popular web browsers

D. A simple yet powerful unified communications platform for the small-to-midsize market

E. An integrated messaging solution delivered via the cloud

Which of the following platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office™ Basic, Essential or Preferred Edition?

A. Hyper-V

B. Linux Server

C. IP500 V2

D. Cloud computing platform

E. Vmware

What is the most relevant reason that IP Office Support Services (IPOSS) should be proposed as an element of an Avaya IP Office™ solution?

A. IPOSS remote diagnostics use Avaya SAL or SSL/VPN secure connections.

B. IPOSS is required with every IP Office solution.

C. IPOSS can be sold under wholesale and co-delivery models.

D. IPOSS includes 24x7 support.

E. IPOSS is sold only through authorized Avaya partners.

A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse. Which of the following products will satisfy that need? (Choose two.)

A. Avaya J139 desk phones

B. Avaya Conference Phones

C. Avaya IP Office™

D. Avaya Aura®

E. Avaya WebRTC soft clients

A prospective customer contact says, “Sorry we had to reschedule. One of the databases our agents use went down yesterday, and downtime equals lost revenue, right!” Which of the following attributes will be the focus of your proposal?

A. Simple

B. Resilient

C. Scalable

D. Modular

E. Secure

You ask a customer contact about their business needs on a sales call, and they say, “It's the nature of our business that our employees are pretty spread out. We need to get everyone working as a team despite that.” Which of the following feature sets will your proposal emphasize?

A. Savings

B. Call Handling

C. Mobility

D. Productivity

E. Multi-channel

Which of the following statements is TRUE regarding Avaya Contact Center Select?

Avaya Contact Center Select ____________________ . (Choose three.)

A. Provides rapid deployment targets

B. Supports the distribution of on-premise and remote agents and supervisors

C. Offers only simple inbound voice call routing and reporting

D. Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions

E. Is built for Avaya Mobile Identity

Your customer would like to implement web chat and web callback functionality for their agents. Which capability of Avaya Contact Center Select provides these features?

A. Report creation

B. Quality management

C. Supervisor actions

D. Inbound email processing

E. Web communications