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Vendor: Avaya
Exam Code: 6211
Exam Name: 6209 6211 - Avaya Aura Contact Center Multimedia Implementation
Certification Provider: Avaya
Total Questions: 60 Q&A ( View Details)
Updated on: Mar 28, 2025
Note: Product instant download. Please sign in and click My account to download your product.Where is the administration of outbound campaigns and management of dialing lists performed?
A. Contact Center Multimedia Server
B. Avaya Aura® Contact Center
C. Avaya Proactive Outreach Manager
D. Avaya Aura® Media Server
Which Avaya Aura® Contact Center component requires the Communication Control Toolkit and Contact Center Multimedia components?
A. Avaya Agent Desktop
B. Contact Center Manager Server
C. Contact Center Manager Administration
D. Session Initiation Protocol
Users of the Outbound Campaign Management Tool require access rights to the Outbound component. Which component within the Center Manager Administration would the user be assigned Launchpad
option access?
A. Configuration
B. Access and Partition Management
C. Contact Center Management
D. Multimedia
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