650-251 Online Practice Questions and Answers
Which two Cisco Unified Communications service components focus only on software implementation? Select two.
A. Messaging Implementation
B. Rich Media Implementation
C. Personal Assistant Implementation
D. Auto Attendant Implementation
E. Call Control Implementation
Which includes an activity to host a workshop that focuses on the identification and configuration of the actual network components (routers, servers, local-area network or LAN, and so on) that will be incorporated to run and support the Cisco Unified Communications system?
A. Implement
B. Design
C. Plan
D. Prepare
Which statement describes the business requirements development service component in the Cisco Unified Communications prepare phase?
A. It analyzes the customer business requirements and recommends an appropriate Cisco Unified Communications solution to meet business requirements.
B. It identifies and documents the appropriate end-user training needed for the customer.
C. It assess and documents the business requirements for end-user service delivery.
D. It identifies the customer business requirements to match a model Cisco Unified Communications solution.
The staff training template is one of the templates and/or tools identified as essential for the informal advanced training for administration and operations activity during the implementation phase. What is the other Resources that is used to accomplish this activity?
A. System Requirements Validation Report
B. As Built Documentation
C. IPC Project Plan
D. Lessons Learned Template
E. Phone Deployment Kit
During the ongoing support handoff Meeting in the implement phase, which tow tasks are common to the activities that are related to hardware support? (Choose two.)
A. Explain how to complete the customer satisfaction Survey
B. Explain how to troubleshoot Message waiting indicator
C. Explain Cisco Remote Operation Support Reporting
D. Customize Handoff Materials
E. Explain how to open a Technical Assistance Center Case
In the Operate Phase, Which three templates and or tools are used to in the tasks to accomplish the activity, monitoring an IPC System (Choose three)
A. Supplier Management Reports
B. Applications Development Document
C. Remote Operational Support
D. Network Implementation Plan
E. Operations, Administration and Management (OAM) tool
F. Network Management System (NMS) Console
Within the prepare phase, which two tasks are required to begin the prepare for business requirements workshop activity? ( Choose two.)
A. Document Corporate Business Initiatives Requirements
B. Conduct a solution value assessment
C. Document Vertical Business Initiatives Requirements
D. Identify key stakeholders for he business requirements development workshop
E. Document User-level functionality Requirements
F. Send invitations
Which statement most accurately describes the account planning service component in the prepare phase for Cisco Unified Communications?
A. It performs a detailed financial analysis, including current phone network costs, training, and return of investment.
B. It researches unique challenges and conducts competitive analysis to determine a vertical approach and strategy.
C. It identifies the key players, high-level solution requirements, timelines, and scope of the opportunity.
D. It provides the partner with information regarding customer acceptance of the new solution.
Which service component if detailed design development includes completing the Cisco Unified Communications station review template and ensuring that user groups have the right set of features, functions, dialing capabilities, and applications?
A. Device-Level Design
B. System Design Workshop
C. Feature and Functionality Design Workshop
D. Physical Design Workshop
Which two tasks are executed in the service assurance service component within the operate phase? (Choose two.)
A. Send internal/external surveys
B. Prepare a service readiness report
C. Analyze process exceptions
D. Review remediation plan from operational assessment