72200X Online Practice Questions and Answers

A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the technician sees SM is in the Deny New Service state and in Restricted license mode.

What does this license mode indicate?

A. The license only contains a number of SIP User Agent licenses and is missing the SIP trunking licenses.

B. There is a license error but SM continues to function.

C. The license 30 day grace period has expired and SM service is being denied

D. The license does not contain any SIP User Agent licenses.

When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:

1.

Phone Registration.

2.

Download PPM.

3.

Obtain IP Address and Utility Server address DHCP Server.

4.

Check if firmware upgrade is required and download 46xxsettings.txt file.

5.

Send Subscribe (avaya-cm-feature-status) to Avaya Aura@ Communication Manager (CM) via Avaya Aura@ Session Manager (SM).

What is the correct sequence of these steps?

A. 3, 1, 5, 1, 2

B. 3, 5, 1, 2, 4

C. 3, 4, 2, 1, 5

D. 3, 4, 1, 5, 2

E. 4, 3, 1, 2, 5

How can an inactive SM100 be reset?

A. Click the repair button on the Replication page with the affected Avaya Aura@ Session Manager (SM) selected.

B. Click the 'Reset' button on the Security Module Status page in Avaya Aura@ System Manager (SMGR).

C. Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura@ Session Manager (SM)

D. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).

What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura@ Media Server? (Choose two.)

A. Callee extension number

B. Utilized Code

C. Caller extension number

D. Element status

E. QOS Analytics

Who is responsible for completing Discipline 4 ?Determining Root Cause, of the 8D Troubleshooting Methodology?

A. Avaya Tier 2

B. Avaya Tier 1

C. Avaya Tier 3

D. Avaya Tier 4

A customer has just added a CS1000 SIP Entity and Entity Link using TLS port 5061. Users are unable to call any Avaya Aura@ users which are connected via the same Avaya Aura@ Session Manager (SM).

They have run a traceSM and see no SIP messages coming from the CS1000 in the trace. They can ping between the CS1000 and SM100.

Which two traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support? (Choose two.)

A. "list trace tac xxx", where xxx is the TAC of the trunk group between Avaya Aura@ Communication Manager and SM

B. "tshark -i eth1 -w " on SM

C. the latest /var/log/ecs logfile on Avaya Aura@ Communication Manager

D. traceSM with TLS handshaking enabled on SM

E. the ppm.log in /var/log/Avaya/jboss/SessionManager on SM

A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura@ Session Manager (SM).

After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application.

If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?

A. PPM is downloaded to the Remote Worker telephone from Avaya Aura@ System Manager (SMGR).

B. PPM is downloaded to the Remote Worker telephone from Avaya Aura@ Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).

C. PPM is downloaded to Avaya Aura@ Session Manager (SM) from CM.

D. PPM is downloaded to the Remote Worker telephone from CM.

What statement about the H.323 to SIP routing is true?

A. Avaya Aura@ Communication Manager does feature processing for both endpoints.

B. Avaya Aura@ Communication Manager does feature processing for H.323 endpoint only.

C. Avaya Aura@ Communication Manager does feature processing for SIP endpoint only.

D. Avaya Aura@ Communication Manager does not do feature processing for any endpoint in this scenario.

How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file?

A. by using the CM SAT to enter the list callp log all commands

B. by using the Linux cd to /var/log/Avaya and cat ecs.log commands

C. by using the Linux cd to /var/log/esc and ls -l commands to find current ; cat

D. by using the CM SAT to enter the display callproc log all command

E. by using the Linux cd to /var/log/Avaya and cat callproc.log commands

How can you obtain a list of Avaya Aura@ Communication Manager (CM) alarms that have been raised today, including previous alarms that are no longer active using CM SAT?

A. Run the display alarm previous command and submit the form.

B. Run the display alarm command, then change the previous? Filed from N to Y and submit the form.

C. Run the display alarms command then changed the resolve? Filed from N TO Y and submit the form.

D. Run the display alarms command, then change the Historical?' filed from N To Y and submit the form.