9L0-012 Online Practice Questions and Answers

Apple recommends a DIMM installation scheme for the Mac Pro (Late 2013) that:

A. Increases processing power

B. Enhances graphics processing

C. Optimizes system cooling

D. Enables use of special memory modules

Where can a technician find the serial number of an SSD that has been replaced on a MacBook Pro (Retina, 13-inch. Early 2013)?

A. Lift the mylar cover on the SSD.

B. Peel back the thermal pad on the SSD

C. On the top case.

D. On the back of the SSD cable

Which of the following utilities helps to diagnose wireless network issues and is only available when running OS X v10.8.4 or later?

A. Network Utility

B. Network Diagnostics

C. Wireless Diagnostics

D. Network Setup Assistant

Isabelle purchased an AirPort Time Capsule and has questions about where to locate the device in her home. Which of the following is the correct recommendation?

A. Lay the Time Capsule on its side inside a cabinet.

B. Place the Time Capsule on top of a metal cabinet or shelf.

C. Place the Time Capsule as close to a wall or large furniture as possible.

D. Place Time Capsule in an open area where there are few obstructions.

Which of the following parts are built into the top case of MacBook Air (Mid 2013) model computers? SELECT TWO.

A. Keyboard

B. Trackpad

C. Microphone

D. Battery

E. LVDS cable

William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how to connect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and and the computer passed all tests when run using either Ethernet port. What question should you ask the customer next?

A. Are any other computers able to connect to Ethernet at the office?

B. Have you installed all system software and firmware updates?

C. How did you damage your Ethernet cable at the office?

D. Did you change the default network settings?

How do you reset the SMC of a MacBook Pro (Retina, 13-inch, Early 2013)?

A. Press the internal SMC reset button near the SSD slot.

B. Disconnect the main battery, then hold down the power button down for five seconds.

C. Shut down the MacBook Pro and unplug for fifteen seconds. Attach the power adapter and wait five seconds, then press the power button.

D. Plug in the MagSafe power adapter and shut down the computer. Using the system keyboard, press the Shift-Option-Control keys and the power button at the same time

Examine the image.

Why is it necessary to position the logic board of a MacBook Pro (13-inch, Mid 2012) as depicted?

A. To prevent damage to the microphone cable.

B. To prevent damage to the left speaker.

C. To prevent damage to the memory slots.

D. To prevent damage to the topcase with keyboard connector.

After disconnecting all other Mac Pro (Late 2013) parts, which of the following components remains?

A. Thermal center

B. Thermal unit

C. Thermal core

D. Thermal structure

Which of the tools below is considered part of an ESD-compliant workstation?

A. ABC or CO2Fire Extinguisher

B. A ground polarity tester

C. Styrofoam screw tray

D. Metal workbench