ADM-201 Online Practice Questions and Answers

The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office.

How will he/she do this?

A. There is not way to do this

B. Setup | Security Controls | Network Access and specify the team's range of IP addresses

C. Add the range of IP addresses to the team's profile(s)

D. Contact salesforce.com as this feature must be enabled

Custom formula fields are recalculated:

A. Nightly

B. Every twenty minutes

C. Once per user session

D. Each time a user views the record

You can create the following Email Template Formats: Choose 4

A. Text

B. Visual Force

C. HTML with Letterhead

D. XML Templates

E. Custom HTML

The org wide default is set to private. Phil smith the owner of ABC account is a US Sales Rep reporting to the US Sales Director. The users in the US sales rep role can edit ALL opportunities associated with the accounts they own. Tim an EMEA sales rep owns an opportunity associated with the ABC account. Identify the correct role access. (Choose 2)

A. Phil can view but cannot edit Tims ABC opportunity

B. TIM cannot VIEW / EDIT phils account

C. Phil can EDIT and VIEW Tims ABC opportunity

D. Tim can VIEW and EDIT Phils account

E. Tim can VIEW but cannot EDIT phils account.

Which of the following are true about Web-to-Lead? (Choose 2)

A. Salesforce CRM runs field validation rules before creating records

B. All required fields must have a value before a record can be created

C. The format for date and currency fields captured online is taken from the users browser settings

The Support team has asked the Administrator to create a guided process that allows the rep to use scripted screens to collect the appropriate information. Which tool should the Administrator use?

A. Cloud Flow Designer

B. Approval Process

C. Workflow Rule

D. Process Builder

Universal Containers uses a Private data access model for Cases. Support agents own cases and occasionally product specialists need access to cases in their product line. Which two actions will result in the needed access? Choose 2 answers

A. Case owners configure pre -defined case teams.

B. A case escalation rule assigns ownership to product specialists.

C. Administrators configure pre -defined case teams and assignment rules.

D. Case owners manually add product specialists to ad hoc case teams.

An Administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. In which two ways can this be accomplished? Choose 2 answers

A. Assign a permission set to all users.

B. Assign all users to a custom profile.

C. Enable the Marketing User checkbox.

D. Modify the Marketing User profile.

Anytime an Opportunity is moved to Closed Won, Sales reps at Universal Containers (UC) are supposed to create a record on a child object of Opportunities called Survey Request. This action, however, does not always occur. Sales reps do not always populate all fields correctly. Which two tools should be used to remove permissions from Sales to create these records and automate record creation? Choose 2 answers

A. Approvals

B. Flow

C. Process Builder

D. Workflow

A user at Ursa Major Solar attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range. What occurs as a result of this scenario?

A. The user will be able to log in after the computer is activated.

B. The user will be unable to log in at all.

C. The user will be able to log in without activating the computer.

D. The user will be able to log in after answering one security question.