ADX-201 Online Practice Questions and Answers

What is parallel approval Routing?

A. When you can mass assign your locked records to users in your same Role

B. The ability to send approval requests to yourself multiple times, so you can approve a record

C. The ability to take back approval requests once you have sent them

D. The ability to send approval requests to multiple approvers in a single step

What is the click path to enable Enhance Profile Management?

A. Setup | Customize | User Interface

B. Setup | Manage Users | Profiles

C. Setup | Profiles | Customize

Identify the true statements about the workflow approval process?

A. When a record is submitted for approval the Admin can edit the record

B. You can forward an email approval request to another email address

C. The approvers delegate can also approve a request

D. Approvers can view an approval request from their home page

E. Approvers can only access an approval page from the application

When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.

A. True

B. False

Custom Picklist fields can be either controlling or dependent fields

A. True

B. False

Which is a capability of a campaign? Choose 2 answers

A. Add campaign members to other related campaigns using an Apex trigger

B. Convert leads to contacts from the campaign record

C. Update the campaign member status of a lead using the manage campaign members feature

D. Track the number of business accounts related to a campaign

Determine if the description is Master/Detail or Lookup: For reporting parent and child fields available

A. Master/Detail

You can enable Chatter in your organization without updating to the new look and feel?

A. True

B. False

Sales Rep and Sales Rep B view an Account report for all Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results.

What is the explanation for the discrepancy in the reports?

A. Sales Rep B needs to be assigned to the Sales Rep role.

B. Sales Rep B needs to be assigned to the Sales Rep queue.

C. Sales Rep B needs to be assigned to the Sales Rep permission set.

D. Sales Rep B needs to be assigned to the Sales Rep profile.

Ursa Major Solar users want to utilize Salesforce Knowledge. Which statement accurately describes Knowledge?

A. An automated tool that closes Cases based on historical information.

B. A knowledge base comprised of articles that can be written and utilized by support agents.

C. An automated Machine Learning tool that converts Leads to Opportunities given a predefined set of conditions.

D. A knowledge base that uses Machine Learning to generate an article to solve customer support issues.