C_C4HCX_04 Online Practice Questions and Answers

What are some of the machine learning capabilities in SAP Service Cloud? Note: There are 2 correct answers to this question.

A. Customer identification

B. Language translation

C. Warranty determination

D. Ticket categorization

You want to personalize reports in SAP Sales Cloud and SAP Service Cloud using standard functionality.

What options are available to you? Note: There are 3 correct answers to this question.

A. Create a custom key figure.

B. Create a custom DataSource.

C. Customize a report view.

D. Create an SAP HANA view.

E. Run real time queries to external databases.

Which of the following file formats are supported by IdentitySync? Note: There are 3 correct answers to this question.

A. ZIP

B. DSV

C. JSON

D. IMPEX

E. IDOC

How can SAP Marketing Cloud help customers drive their business? Note: There are 3 correct answers to this question.

A. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.

B. It builds customer profiles to gain insights into real-time intentions, and motivations along the customer journey.

C. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.

D. It enables planning and execution of personalized campaigns through various channels like e- mail, SMS, or m

You are performing the "Assess your integration strategy" step of the SAP Integration Solution Advisory Methodology. Which of the following activities are included? Note: There are 2 correct answers to this question.

A. Scope the integration use case patterns.

B. Map integration technologies.

C. Complete the SAP Integration Solution Advisory Methodology template.

D. Scope the integration domains.

How does the SAP Integration Advisor service help you accelerate integration development? Note: There are 2 correct answers to this question.

A. By providing SAP advisory consultants to support customer go-lives

B. By producing mapping artifacts that can be used within SAP Process Integration or SAP Cloud Integration

C. By using a crowd-based machine learning approach to help you create integration content

D. By providing SAP methodology templates for creating integration strategies

Which types of consent can be configured in Consent Management? Note: There are 3 correct answers to this question.

A. Other consent management

B. Privacy policy

C. Terms of service

D. Cookies

E. Push notification

Which of the following are the commercial models of SAP BTP? Note: There are 2 correct answers to this question.

A. The on-premise model

B. The consumption model

C. The subscription model

D. The rental model

You are executing the source-to-pay end-to-end process. What are the critical areas you always need to evaluate? Note: There are 2 correct answers to this question.

A. End-to-end customer experience

B. Intelligent procurement

C. Workforce engagement

D. Sourcing process

You are implementing SAP Sales Cloud and SAP Service Cloud. What native analytics capabilities are available? Note: There are 2 correct answers to this question.

A. Dashboards

B. Stories

C. Reports

D. Datasets