CLO-001 Online Practice Questions and Answers

Why do management tools introduce a risk?

A. The management tools present a vendor lock-in

B. The management tools are indispensible above a specific scale of operation

C. The migration may not be successful

D. Too many software licenses are needed

Which change in the security processes is introduced by cloud computing?

A. Increased security of accessing credit card information

B. Regulations need to be updated more frequently

C. Storing passwords in the Configuration Management Database (CMDB)

D. Working with multiple providers of user identities

Which of the following risks occurs when a cloud provider stops serving the company?

A. Continuity risk

B. Financial risk

C. Legal risk

D. Confidentiality risk

Which of the following services represents an environment where the computing architecture is providing a hosted service to a limited group inside a corporate firewall?

A. Public Cloud

B. VLAN

C. Private Cloud

D. VPN

Which of the following is a reason why an IT manager understanding business cost allocations would recommend implementing a cloud infrastructure? (Select TWO).

A. The cloud can be used to increase revenue.

B. The cloud can be used to help cut unnecessary spending on IT.

C. The cloud can be used to increase system downtime.

D. The cloud can be used to reduce payroll costs of IT staff

E. The cloud can be used to increase customer base.

Consumption statistics for individual cloud service offering is used by which of the following ITIL processes?

A. Supplier management

B. Continuous service improvement

C. Service level management

D. Information security management

A critical internal IT server provisioning process is under review and the IT manager is considering moving the process to the cloud. The IT staff has selected the cloud provider and must now migrate the process. Which of the following MUST the IT staff do to ensure the transition meets the IT manager's requirements?

A. Pilot the process using cloud resources and perform a comprehensive test.

B. Survey the business users and implement the solution that received the most positive feedback.

C. Ask the server administrator to sign off and approve the implementation plan.

D. Shift the current process to the cloud since the SLA will guarantee 99.999% availability.

Which of the following types of clouds is a company implementing when it provides advertisement supported virtualized services to its customers?

A. Community

B. Private

C. Hybrid

D. Public

Managing the proper delivery of resources to a cloud datacenter requires which of the following ITIL processes?

A. Supplier management

B. Incident management

C. Capacity management

D. Change management

Which of the following enables an organization to maintain its strategic flexibility when implementing a SaaS solution?

A. Implementing SaaS before the competitors

B. Customizing the solution by placing logos

C. Monitoring and enforcing SLA

D. Planning an exit strategy