ServiceNow CSA Exam Questions & Answers

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Questions 1

A REQ number in the Service Catalog represents...

A. the order number.

B. the stage.

C. the task to complete.

D. the individual item in the order.

Show Answer

Questions 2

Which of the following is used to categorize, flag, and locate records?

A. Search

B. Favorites

C. Tags

D. Bookmarks

Show Answer

Questions 3

What is used to determine user access to knowledge bases or a knowledge article?

A. sn_kb_read, sn_article_read

B. Privacy Settings

C. Read Access Flag

D. User Criteria

Show Answer More Questions

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