ASQ CSSBB Exam Questions & Answers

SPC Charts are used extensively in different business and decision-making environments. In this example a vendor is being selected based on speed of delivery. Which of the conclusions would help you pick a vendor for your needs regarding lead-time of delivery from your vendors? (Note: There are 4 correct answers).

A. Vendor A with a much shorter lead time in delivery

B. Vendor B as it has a better consistency (lower variance) on lead time

C. Vendor B as Vendor A shows a situation out of control as shown in red

D. Vendor B as the Control Limits are much narrower than Vendor A

E. Vendor B with higher lead time, but a process with much narrower Control Limits

Fractional Factorial, ____________and Response Surface Method are types of planned experiments.

A. Multi-Vari Analysis

B. Baldridge Channels

C. One Factor at a Time or OFAT

D. Factorial Design

Statistical Difference is the magnitude of difference or change required to distinguish between a true difference, brought about by change or improvement, and one that could have occurred by chance.

A. True

B. False