An opportunity record, created with a close date of July 30, meets the criteria of a time-dependent workflow rule. The time-dependent action is scheduled for July 23.
What happens if the opportunity is edited before July 23 and no longer meets the criteria?
A. The time-dependent action is automatically removed from the queue.
B. The time-dependent action will execute on July 30.
C. The time-dependent action is put on hold.
D. The time-dependent action will execute on July 23.
The administrator at Universal Containers will create a custom field to track a specific Tier 2 support user on a case record.
What data type should be used when creating the custom field?
A. Lookup filter
B. Lookup relationship
C. Formula
D. Hierarchical relationship
Which two statements are correct regarding an approval process? (Choose two.)
A. An approval action defines the result of record approval or rejection.
B. An assignment rule defines the approver for each process step.
C. The approval history related list can be used to track the process.
D. A delegated approver can reassign approval requests.
A Lightning for Outlook layout can be assigned to which two options? (Choose two.)
A. User
B. Role
C. Profile
D. Team
Which three can be modified on standard object fields? (Choose three.)
A. Help text
B. Label
C. Field type
D. Picklist values
E. Default text
Which two chart types should be used to display summary values from two different levels of grouping in a report? (Choose two.)
A. Funnel chart
B. Stacked bar chart
C. Donut chart
D. Grouped line chart
Universal Containers uses a Private data access model for Cases. Support agents own cases, and
occasionally product specialists need access to cases in their product line.
Which two actions will result in the needed access? (Choose two.)
A. Case owners manually add product specialists to ad hoc case teams.
B. Case owners configure pre-defined case teams.
C. A case escalation rule assigns ownership to product specialists.
D. Administrators configure pre-defined case teams and assignment rules.
Universal Containers uses a custom field on the account object to capture the account credit status. The
sales team wants to display the account credit status on opportunities.
Which feature should a system administrator use to meet this requirement?
A. Lookup field
B. Roll-up summary field
C. Cross-object formula field
D. Workflow field update
When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors?
Which two features should an administrator use to facilitate this? (Choose two.)
A. Opportunity update reminders
B. Opportunity Dashboard
C. Chatter groups
D. Big deal alert
A marketing user has received a file of leads to import into Salesforce. What tool can be used to avoid duplicate lead records?
A. Merge leads function
B. Validation rules
C. Data loader
D. Data import Wizard