Printable PDFEXIN EX0-100 Exam Questions & Answers
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Vendor: EXIN
Exam Code: EX0-100
Exam Name: ITIL foundation certificate in it service management(exin)
Certification Provider: EXIN
Total Questions: 120 Q&A
Updated on: Mar 26, 2025
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EX0-100 Online Practice Questions and Answers
Where is the planning of changes kept up to date?
A. the CAB (Change Advisory Board)
B. SIP (Service Improvement Program)
C. the CMDB (Configuration Management Database)
D. the FSC (Forward Schedule of Changes)
According to the Deming quality circle a number of steps must be performed repeatedly in order to ensure good performance. Which of the following answers specifies the correct sequence for these steps?
A. Plan - Do - Check - Act
B. Act - Check - Do - Plan
C. Do - Plan - Check - Act
D. Check - Plan - Act - Do
When is a back-out plan invoked?
A. When it is found that something went wrong when implementing a Change.
B. When it is found that something went wrong when testing a Change.
C. When it is found that something went wrong when building a Change.
D. When it is found that something went wrong when scheduling resources.
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