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Vendor: EXIN
Exam Code: EX0-101
Exam Name: Exin ITIL Foundation V 3.0 & ITIL Foundation
Certification Provider: EXIN
Total Questions: 80 Q&A
Updated on: Mar 25, 2025
Note: Product instant download. Please sign in and click My account to download your product.Which one of the following is NOT an objective of problem management?
A. Minimizing the impact of incidents that cannot be prevented
B. Preventing problems and resulting incidents from happening
C. Eliminating recurring incidents
D. Restoring normal service operation as quickly as possible
Which one of the following does service metrics measure?
A. Functions
B. Maturity and cost
C. The end-to-end service
D. Infrastructure availability
Which one of the following would NOT involve event management?
A. Intrusion detection
B. Recording and monitoring environmental conditions in the data centre
C. Recording service desk staff absence
D. Monitoring the status of configuration items
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