GE0-807 Online Practice Questions and Answers

If the option 'auto-logout-ready' is set to true, in what state will the Agent be logged-out?

A. from any state even if Agent is on call

B. from any state except if Agent is on call

C. only from not-ready state

D. only from not-ready state except work-related modes such as Aftercallwork or LegalGuard

You have 3 separate remote sites using SIP technology without PBX. One location has one MOH and one MCU server, second location has a one MOH and one treatment server and third site has one MOH and one recording Media Server installed. The whole contact center has a rate of 30calls/sec. What is the minimal number of SIP servers to be installed?

A. 0

B. 1

C. 2

D. 3

For remote supervision what DN must be configured?

A. gcti::supervisor

B. gcti::park

C. gctl::record

D. No Additional DNs need to be configured

Which of the following are valid configurations for Open standard SIP architecture? Choose 2 answers

A. l SIP Server, 1 Softswitch

B. 5 SIP Server, l Network SIP Server

C. 1SIP Server, 1 T-Server

D. 3 SIP Server, 5 T-Server, l Cisco call Manager

Which protocol is SIP Server using in communication with Media Server?

A. CTI protocol

B. T-Lib

C. SIP

D. H.323

E. voice XML

Which of the following stays in the signaling path during the entire session? Choose 2 answers

A. Registrar

B. Stateless Proxy

C. Stateful Proxy

D. R B2BUA

E. Redirect Server

When using Genesys Media Server, which of the following are the two types of supported media interfaces? (Choose 2 answers)

A. ADSL

B. NETANN

C. MSML

D. KVM / USB

In the case where MSML is configured between SIP Server and Media Server, what is the SIP method used to carry information between them both?

A. XML

B. OPTION

C. T-Lib (Events/Requests)

D. voice XML

E. INFO

F. MESSAGE

Which of the following are SIP messages that SIP Server can map to T-Library messages? Choose 4 answers

A. ACK

B. INVITE

C. INFO

D. UPDATE

E. REFER

F. ANNC

Which statements are correct? (Choose 2 answers)

A. With SIP Server, it is possible to use its internal registrar functionality and to instruct SIP server to contact an external registrar for registration process.

B. In a sip server stand-alone mode installation without a softswitch integration, it is not necessary to create a 'switch' object in CME.

C. If an initiator of an S-participant conference on an MCU drops the call, the conference will soil continue without the dropped party.

D. SIP Server supports 3PCC with REFER method for two-step-transfer but not for single- step transfer.