HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Answers

Correct Answer: BCD

B is correct because enabling person accounts from Setup is a prerequisite to install the Health Cloud managed package. Person accounts are a special type of account that combinesthe attributes of an account and a contact. Health Cloud

uses person accounts to represent patients and members, and to enable various features and functionality, such as household data model, clinical data model, care management, and provider network management.

C is correct because enabling Chatter settings from Setup is a prerequisite to install the Health Cloud managed package. Chatter is a collaboration tool that allows users to communicate and share information with each other. Health Cloud

uses Chatter to enable features such as care team collaboration, patient engagement, and social determinants of health.

D is correct because enabling contacts to relate to multiple accounts is a prerequisite to install the Health Cloud managed package. This featureallows users to create relationships between a contact and multiple accounts, and specify the

role and status of each relationship. Health Cloud uses this feature to enable features such as actionable relationship center, patient provider relationship, and referral management.

A is incorrect because making data protection details available in records is not a prerequisite to install the Health Cloud managed package, but an optional step that can be done after the installation. Data protection details for records allow

users to view and edit the data protection level and data classification for each record on leads, contacts, and person accounts.

E is incorrect because logging a support case to have person accounts enabled is not a prerequisite to install the Health Cloud managed package, but an alternative way to enable person accounts if they are not available in Setup. However,

this method requires contacting Salesforce Customer Support and waiting for their response, which may take longer than enabling person accounts from Setup.

Correct Answer: B

B is correct because OmniStudio Document Generation is the tool that can provide the necessary functionality to sendpatients information documenting their visit and care plan. OmniStudio Document Generation allows users to generate documents from Microsoft Word or PowerPoint templates that can include data from any Salesforce object or external data source. Users can select from predefined templates or create their own, and personalize the documents with conditional logic, data tokens, and tabulation. Users can also convert the documents to PDF format and send them via email or other channels. References: : OmniStudio Document Generation : Intelligent Document Automation for Healthcare

Correct Answer: D

D is correct because Patient Provider Relationship is the standard object in Health Cloud that is used to track patient relationships to healthcare practitioners, such as cardiologist, primary care physician, and oncologist. Patient Provider Relationship represents the association between a patient and a healthcare practitioner who provides care for the patient. This object can store information such as the practitioner's specialty, role, contact details, and relationship status. References: : Patient Provider Relationship : Healthcare Practitioner Data Model

Correct Answer: A

The Advanced Patient Card is a Health Cloud capability that allows users to view and navigate to critical information on a patient's profile, such as insurance, clinical, and primary care physician information1. The Advanced Patient Card is a

customizable component that can be added to the Health Cloud console or the Contact Center app2. It can also display data from external sources, such as EHR systems or medical devices3.

References:

1: Use the Advanced Patient Card - Salesforce 2: Configure the Person Account Page Layout for Contact Center - Salesforce 3: Display Data from External Sources in the Advanced Patient Card - Salesforce

Correct Answer: B

Explanation: The feature that the consultant should configureto leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management is Action Plan Templates. Action Plan Templates are reusable sets of tasks that can be assigned to patients or members based on their careneeds. Action Plan Templates can include dependent tasks that are triggered by the completion of other tasks.

Correct Answer: D

Explanation: Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts (D) is the correct answer. Patients, physicians and non-clinical staff should not be modeledas Person Accounts (B), as Person Accounts are only for patients. The individual Data Model is not recommended for HC, as it does not support all the features of HC ? Providers and non-clinical staff can be modeled as Person Accounts or Contacts (A) is not a valid answer, as it does not specify which group should be modeled as Person Accounts.

Correct Answer: C

Explanation: To implement Home Health scheduling with Health Cloud, a consultant should assign Healthcare Visit Manager permission set license to users who need to schedule visits. This permission set license grants users access to objects and fields related to home health visits, such as Service Appointment, Service Resource, Service Territory, Service Report Template, etc7. Thispermission set license also enables users to use Salesforce Scheduler for Health Cloud feature, which allows users to schedule home health visitsbased on various criteria, such as availability,location, skills, etc8. Field Dispatch Scheduler, Manage Home Health, or Execute Health Scheduling are not permission set licenses that can fulfill this scenario.

Correct Answer: AD

Explanation: Accordingto the Health Cloud Implementation Guide, Health Cloud ?Console is the console that is available within Lightning Experience. It is a customizable workspace that allows users toview and manage multiple records on a single screen.

Correct Answer: B

Explanation: Code Sets are the entity inthe new data model of Health Cloud that can be used to store mappings between different coding systems such as ICD and HCC codes. Code Sets are a collection of codes that represent a specific concept or value in a terminology system1.

Correct Answer: BD

Explanation: According to the Health Cloud Implementation Guide, thetwo permission set licenses that are required to utilize and access Health Cloud features and functionalities are Health Cloud and Health Cloud Permission Set License. Health Cloud is a base license that enables access to Health Cloud objects and tabs. Health Cloud Permission Set License is an add-on license that enables access to Health Cloud Lightning components and pages. Health Cloud for Community, Health Cloud Platform, and Health Cloud Standard are not valid permission set licenses for Health Cloud.