ICYB Online Practice Questions and Answers

Training cost is $3,000 and a project required an initial investment of $12,000. If the project yields monthly savings of $1,800 beginning after 3 months, what is the payback period in months (before money costs and taxes)?

A. 4.17

B. 8.33

C. 11.33

D. 28.28

Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?

A. Internal Failure Cost

B. Prevention Cost

C. External Failure Cost

D. Appraisal Cost

The following Business Case is constructed properly.

“During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no

returns. This costs the company a whole bunch of money.

A. True

B. False

One of the primary benefits of your team working together to create an X-Y Diagram is that the data collected from this exercise is accurate and certain.

A. True

B. False

The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.

A. Manage

B. Measure

C. Memorize

D. Manipulate

One of the primary deliverables from performing a SIPOC is to begin to understand which inputs have the greatest affect on the ____________ most valued outputs.

A. Business's

B. Employee's

C. Management's

D. Customer's

An important factor in a viable _________ is to determine who, when and to what level various personnel must be trained to maintain the improvements made to a process.

A. Control Plan

B. FMEA

C. Standard Operating Procedure

D. Process Map

Which graphical tool is used to display the relative frequency of the number of times a measured item falls within a certain cell size?

A. Time Series Plot

B. Scatter Plot

C. Box Plot

D. Histogram

A Belt gathered the following defect data for a coat production line and wanted to assemble it into a Pareto Chart. The correct order from left to right in the chart would be:

Data: Cutting 37

Forming 51

Stitching 82

Sealing 27

A. Forming, Sealing, Stitching, Cutting,

B. Cutting, Stitching, Sealing, Forming

C. Stitching, Forming, Cutting, Sealing

D. Forming, Cutting, Sealing, Stitching

As part of a(n) _________________ plan Kanban cards are created and utilized to identify areas in need of cleaning and organization.

A. Reorganization

B. Visual Factory

C. Breakthrough

D. Organizational