IIA IIA-CIA-PART3 Exam Questions & Answers

For a multinational firm, which of the following is a disadvantage of an ethnocentric staffing policy in which all key management positions are filled by parent-company nationals?

A. An ethnocentric staffing policy significantly raises compensation, training, and staffing costs.

B. An ethnocentric staffing policy produces resentment among the firm's employees in host countries.

C. An ethnocentric staffing policy limits career mobility for parent-country nationals.

D. An ethnocentric staffing policy isolates headquarters from foreign subsidiaries.

Which of the following indicates a high performance team?

A. Pride in the team leader.

B. Quick agreement on the first proposed solution for problems facing the team.

C. Care in risk-taking.

D. Commitment to personal growth of team members.

An internal auditor performed a review of IT outsourcing and found that the service provider was failing to

meet the terms of the service level agreement.

Which of the following approaches is most appropriate to address this concern?

A. The organization should review the skill requirements and ensure that the service provider is maintaining sufficient expertise and retaining skilled resources.

B. The organization should proactively monitor the performance of the service provider, escalate concerns, and use penalty clauses in the contract where necessary.

C. The organization should ensure that there is a clear management communication strategy and path for evaluating and reporting on all outsourced services concerns.

D. The organization should work with the service provider to review the current agreement and expectations relating to objectives, processes, and overall performance.