Which of the following is NOT a similarity between Lean and Six Sigma concepts?
A. They are both concerned with continuous improvement.
B. They both seek to increase instances of waste within an organization.
C. They are both concerned with an overall culture of quality rather than single events that increase quality and decrease defects.
Which of the following statement is true about LTPD (Lot Tolerance Percent Defective)?
A. LTPD is the collected data which shows the defective products in a lot.
B. LTPD represents the company's loss for producing defective products.
C. This is the method of calculating the percentage of accepted and rejected products.
D. LTPD is the lowest quality of any product that can be accepted.
Which of the following is correct about DMADV?
A. This is the process for determining the quality of the product, which is ready to deliver the customer.
B. This is the method of making a new process of business.
C. This method is used for making new product's sample.
D. DMADV is the measure of using new process for production.
Sort, Straighten, Shine, Standardize, Sustain. These are known in six sigmas as: A. The Step of Sustain.
B. The S Factor.
C. The 5S
D. None.
Who can have an impact on the success of a health care facility?
A. Patients and their families
B. Senior Administration
C. Hospital Staff
D. Department Heads
E. A, B, and D only
F. All of the above
The second stage is where the starting point metrics are recorded to baseline the current performance level and constraints of the process to be worked upon. Measure
A. True
B. False
The capability provided to a customer at the right time at an appropriate price, as defined in each case by the customer.
A. Value
B. Waste
C. Analyze
D. Measure
What decreases as the sigma level increases?
A. Change management
B. Standard Deviation
C. variability
D. cost and cycle time
If an operator stops the process often, takes a sample, and then adjusts the process to the center over and over again, what happens?
I. Variation increases
II. Variation decreases
III. The process will appear more and more like a bell shape as he or she goes
IV.
The process will appear less like a bell shape as he or she goes
A.
I and II are true
B.
II and III are true
C.
II and IV are true
D.
I and IV are true
The three phases of determining project solutions are: A. Observation/Interaction/Finished
B. Discussion/Planning/Solved
C. Open/React/Complete
D. Open/Narrow/Close