M2070-740 Online Practice Questions and Answers

How does Case Manager uniquely provide the best solution platform that integrates with ECM?

A. Case Manager provides special user interfaces to deal with documents

B. Case Manager is built and based on the industry standard content management API called CMIS.

C. Case Manager uses the IBM Content Navigator framework

D. All of the above.

Which of the following is NOT included in the IBM Records and Retention Management solution?

A. Advanced visualizations and machine learning technology for records classification to help organizations gain insight into data usage, data value, and clean up legacy data

B. A DoD V5015 Certified Records Management application which supports regulatory compliance for record keeping, automates records capture, records retention and disposition

C. Statement presentment and report management to generate a fast and significant ROI by reducing print and storage costs

D. An application to manage the global retention schedule, records taxonomy and legal citation library with auditing support for schedule changes and jurisdictional differences in the retention policy

What are the key characteristics of ICM target customers?

A. Highly regulated industries

B. Industries where the product is often document: Financial Service. Banking and Insurance

C. Industries where a lot of responsibility is given to the decisions of individual knowledge workers

D. All of the above

Which is not a "Top of Mind" need for case interested executives?

A. Effectiveness of core LOB applications

B. Providing comprehensive visibility into process metrics, spend and customer satisfaction

C. Increasing IT spending

D. Adhering to regulatory compliance and maintaining proper controls and records

When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?

A. Do your Customer Service Reps (CSRs) need workflow to respond to customers?

B. How do CSRs access all information necessary to respond to customer questions?

C. How do CSRs do scanning of documents today?

D. Do your CSRs need CaseManagement?

Which of the following would most likely appeal to the Legal role/staff within an organization?

A. Analytics

B. Archiving

C. Discovery

D. Disposal

When looking for a good candidate for Advanced Document Imaging and Branch Automation Solutions, what organization characteristics should you look for?

A. Large organizations in the paper-intensive industries of banking, insurance, healthcare, government and manufacturing

B. Widely dispersed organizations that have branches or regional offices where documents are generated or received

C. Organizations that process, store and distribute paper documents internally and looking to digitize and streamline costs.

D. All of the above

How does Datacap software assure that a new application has been entirely filled-in?

A. Datacap verification checks can review that data is populated in all key fields. If missing, it sends an email to branch personnel before the customer has left the branch

B. Datacap sends the file overseas to a team of verifiers who comb through each application

C. Datacap rules will not allow a document to be scanned unless it is filled in

D. Datacap provides a step-by-step guide for the customer to follow when filling in the form

Who are the 5 information stakeholders within an organization represented in the Information Governance Reference Model (IGRM)?

A. Legal,RIM,IT, Business and Privacy/Security

B. Legal, IT,Facilities,Business and RIM

C. Legal,Business,C-Suite, IT and Privacy/Security

D. None of the above

Which of the following increases the cost and complexity of the collection process?

A. Employees undertaking their own collection process without organizational authorization.

B. The migration of enterprise data to unsecured personal mobile devices.

C. Arduous chain-of-custody documentation on diverse data sources, collection methods and rising information volumes.

D. Intensive post-review computational analysis.