NONPROFIT-CLOUD-CONSULTANT Online Practice Questions and Answers

The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?

A. Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.

B. Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.

C. Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.

D. Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.

How can a gift officer determine if an acknowledgment letter was sent for a donation?

A. Check the Status picklist value on the Task object.

B. Check if the Campaign Member status is set to "Acknowledged".

C. Check the Acknowledgement Status picklist value on the Opportunity object.

D. Check the Acknowledgement Status picklist value on the Contact object.

A nonprofit organization wants to track all donations that go to a specific, designated fund. How should a consultant solution for this use case?

A. Create an Opportunity record type, called "Funds" and then create an Opportunity record for the designated fund.

B. Create a GAU record for the designated fun.

C. Create a GAU Allocation record for the designated fund.

D. Create a custom object for to track fund accounts and then create an Account record for the designated fund.

How can a user differentiate between a Contact's Account and Primary Affiliation under the Household Account model?

A. A Contact's Account is the same as the Contact record, a Contact's Primary Affiliation is the Contact's Household.

B. A Contact's Account is where they live, a Contact's Primary Affiliation is where they work.

C. A Contact's Account is where they work, a Contact's Primary Affiliation is where they live.

D. A Contact's Account is the same as a "bucket" where all Contacts are associated, a Contact's Primary Affiliation is the Contact's Household.

A nonprofit organization has been using Salesforce without NPSP. The organization is now interested in the NPSP functionality and wants the consultant to recommend if NPSP should be used in the same Salesforce environment or if they should start over in a new environment.

Which tool should the consultant use to help evaluate and recommend the best course of action?

A. Salesforce Optimizer

B. Lightning Experience Migration Assistant

C. Setup Audit Trail

D. NPSP Health Check

A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.

How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?

A. Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.

B. Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.

C. Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.

D. Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.

A system admin encounters an error at run time that a record update failed when a Customizable Rollup ran. Which attribute would cause an error?

A. The object from which the record is derived is a custom object.

B. The target field is on the correct object.

C. The object from which the record is derived is an NPSP object.

D. The target field has an active validation rule.

A nonprofit uses NPSP to manage its sustained giving program and plans to add Accounting Subledger. Which configuration should the nonprofit review before the implementation?

A. Payment Allocations

B. Recurring Donations

C. NPSP Settings

D. Accounting Triggers

Which two scenarios should be included in a Salesforce-recommended V2MOM?

A. Metrics

B. Virtues

C. Milestones

D. Vision

E. Objectives

A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender. On which object should the consultant create the custom "Gender" field?

A. Affiliation

B. Relationship

C. Contact

D. Account