What are functional components?
A. They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backbone
B. They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value stream
C. They represent the output of the Requirement to Deploy value stream
D. They are the smallest standalone technology units that are useful to IT service provider
How does the IT4IT Reference Architecture use the value stream concept?
A. As a way of grouping functionality to provide context for where value is being created and delivered
B. To support predictable, sequential, waterfall approaches to IT service delivery
C. As a macro-process and capability architecture to provide context for IT value delivery and operations
D. In order to be compliant with the Value Chain concept of Michael Porter
What is the difference between primary and supporting activities in the IT Value Chain?
A. Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity
B. Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages
C. Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness
D. Primary activities focus on systems design and construction; supporting activities include planning and operations management
What is the objective of the IT4IT Reference Architecture at Level 1?
A. To serve as a framework for building content views of the IT4IT Reference Architecture
B. To document the value streams in a vendor-specific representation
C. To provide a holistic model introducing the core terms and concepts
D. To communicate the Service Backbone concept
What is a benefit of implementing the Request to Fulfill value stream?
A. Ensuring that the service delivered actually performs as requested
B. Improved communication with business stakeholders through roadmaps
C. Improving the speed at which issues with a business service are identified
D. Increased cost optimization by cancelling subscriptions that are no longer used
Which of the following key data objects is associated with the Service Portfolio functional component?
A. Service Contract
B. Conceptual Service
C. Portfolio Backlog Item
D. Scope Agreement
Complete the sentence. Abstraction Levels 1 and 2 of the IT4IT Reference Architecture are known as _________________.
A. Conceptual Service Design and Logical Service Design
B. End-to-End Overview and Value Stream Documentation
C. Computation-Independent Architecture and Platform-Independent Architecture
D. End-to-End Overview and Solution Architecture
What concept does the Reference Architecture Level 2 introduce that is not included in Level 1?
A. Data flow between functional components
B. The concept of Essential Attributes of data objects
C. The concept of an event bus for the IT service backbone
D. A formal notation
Which of the following statements best describes the Level 2 class model?
A. It is another name for the System of Record Fabric
B. It is vendor-specific
C. It is an expansion of the Level 1 class model
D. It defines the relationship between Capability Discipline and Functional Component as part of the normative requirements
What are the typical activities of the Strategy to Portfolio Value Stream?
A. Strategy, Service Portfolio, Demand, Selection
B. Strategy, Enterprise Architecture, Portfolio, Release
C. Strategy, Finance, Service Level Management, Investment Portfolio
D. Strategy, Release, Change, Investment Policy