ORDER-MANAGEMENT-ADMINISTRATOR Online Practice Questions and Answers

Correct Answer: BC

The recommended approach for deploying certain pages in Order Management to approved mobile devices is to install the Salesforce mobile app from Apple Store or Google Play and save the pages with the options of both Desktop and Phone applied. The Salesforce mobile app is designed for easy data access on the go. You can view Order Management record pages on the mobile app, but you can't access its console features, like screen flows. To make a page available on the mobile app, you need to save it with the options of both Desktop and Phone applied in the Lightning App Builder. References: Salesforce Order Management, Mobile App Theme FAQ

Correct Answer: ABE

Three things that the administrator can do to get more details for debugging when encountering an unhandled fault error are:

Create a fault connector. A fault connector is a special type of connector that handles errors that occur in a flow element, such as an assignment, a loop, or an action. A fault connector can route the flow to another element or end the flow with

an error message.

Add a Display Text component which includes {! SFIow.FaultMessage}. A Display Text component is a screen component that displays text on a screen element in a flow. The {! SFIow.FaultMessage} is a system variable that contains

information about the error that occurred in the flow, such as the element name, error type, and error message.

Create an error connector. An error connector is a special type of connector that handles errors that occur in a screen element, such as invalid user input or required fields being left blank. An error connector can route the flow to another

screen element or end the flow with an error message.

https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htmandtyp e=5

https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_component_disp lay_text.htmandtype=5

https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_error.htmandty pe=5

Correct Answer: AD

Two steps that are required to add an item to the Actions and Recommendations panel on the Order Summary record page are:

Drag the Actions and Recommendations component on the page. The Actions and Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience

or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions and Recommendations component onto the Order Summary record page layout.

Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment

processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions and Recommendations component on the record page.

https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htmandtype=5

Correct Answer: B

At minimum, a custom attribute must be created on the Order Item and Order Item Summary objects for the values to automap in Order Management from B2C Commerce Cloud at the order item level. A custom attribute is a field that stores additional information about an object that is not captured by the standard fields. A custom attribute can be created on any object in Order Management, but it must have the same API name and data type as the corresponding attribute in B2C Commerce Cloud. For example, if an order item has a custom attribute called Color in B2C Commerce Cloud, then an Order Item and an Order Item Summary must also have a custom attribute called Color in Order Management for the value to automap. References: Order Management Objects, [Custom Attributes]

Correct Answer: D

The best way for an administrator to research the issue when a user is encountering an error when attempting to save an Account record is to use a user trace flag and debug log on the affected user. A user trace flag enables debug logging for a specific user, and a debug log captures database operations, system processes, and errors that occur when executing a transaction or running unit tests. The administrator can use these tools to identify the root cause of the error and fix it accordingly. https://help.salesforce.com/s/articleView?id=sf.code_add_users_debug_log.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.code_viewing_debug_logs.htmandtype=5

Correct Answer: A

The Product Eligibility Flag is a custom field on the Product object that indicates whether a product is eligible for a specific selling channel. An administrator can use this field to control what inventory is exposed on different channels, such as web, mobile, or store. For example, if a product has the Product Eligibility Flag set to Web Only, it will not be available for other channels. References: Order Management Objects, [Product Eligibility Flag]

Correct Answer: CD

When building a flow for multiple locations, an administrator should consider the following challenges:

Multiple locations will introduce nested loops which can make the canvas substantially larger. For example, a flow that handles multiple fulfillment orders per order and multiple fulfillment order lines per fulfillment order will need to loop through

both levels of records. This can make the flow more complex and harder to maintain.

Multiple locations can lead to limit exceptions. For example, a flow that queries or updates a large number of records across multiple locations may hit the SOQL query limit or the DML statement limit. To avoid this, an administrator should use

bulkified actions and optimize the flow performance. References: Order Fulfillment Flows, [Flow Performance Best Practices]

Correct Answer: E

Use Data Loader. Data Loader is a client application that allows administrators to bulk import or export data from Salesforce using CSV files. The administrator can use Data Loader to import data into Order Management objects, such as Order Summary, Order Item Summary, Fulfillment Order, etc., or export data from these objects for backup or analysis purposes.

https://appexchange.salesforce.com/ https://help.salesforce.com/s/articleView?id=sf.data_loader.htmandtype=5

Correct Answer: A

The best way for the administrator to meet this requirement is to create an External Data Source in Setup that references the external platform where the Pricebook is held. An External Data Source is a type of metadata that defines the connection and authentication information for an external system that stores data outside of Salesforce. The administrator can create an External Data Source using the Lightning Connect OData 2.0 or 4.0 adapters, which support read-only access to data in relational databases. This way, the administrator can access the Product Price Book data from the external platform without importing it into Salesforce. https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htmandtype=5

Correct Answer: A

The correct way for an administrator to allow an org to publish a change set to another org is to open Deployment Settings in the target org, select the environments to allow publishing from and move them to the Enabled list. This creates a deployment connection between the source org and the target org, which allows the source org to upload change sets to the target org. https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htmandtype=5