PEGAPCBA87V1 Online Practice Questions and Answers

Correct Answer: C

To address this issue, you need to create a bug in Agile Workbench. A bug is a type of work item that represents a defect or an error in an application that prevents it from functioning as expected or meeting the acceptance criteria. You can create bugs during testing or development to track and resolve issues in your application. References: https://community.pega.com/knowledgebase/articles/agile-workbench/86/creating-bugs

Correct Answer: A

To populate the backlog directly from the spreadsheet, you need to import stones. Stones are work items that represent features or functionalities that need to be built in an application. You can import stones from a spreadsheet file into Agile

Workbench to create a backlog for your project.

eferences:

https://community.pega.com/knowledgebase/articles/agile-workbench/86/importing-stones-spreadsheet-file

Correct Answer: B

To send email notifications automatically to the adjuster, the insured party, and the insurance agent when an auto accident claim is resolved, you need to add a Send Email step to the resolve process and include all required participants as recipients. You can use fields, participants, or user references to identify the recipients. The other options are either incorrect or irrelevant for this requirement. References: https://academy.pega.com/topic/email-correspondence/v1 https://docs-previous.pega.com/case-management/87/sending-emails

Correct Answer: A

This requirement can be satisfied by using a Wait step with a Timer wait type that pauses a case until a set date/time interval expires or until a reference date/time is reached. In this case, the Wait step can be configured to pause the Accident Claim case for 48 hours after the accident date/time property value. The other requirements do not involve pausing a case based on a timer or a case dependency, but rather on user actions or inputs. References: https://academy.pega.com/topic/case-workflow-dependency/v1

Correct Answer: AB

To display the Select hotel amenities section only if customers indicate that they want catering for the event, you need to create a checkbox for customers to select and add a decision shape that evaluates whether the checkbox is selected or not. If the checkbox is selected, the case life cycle proceeds to the Select hotel amenities section; otherwise, it skips that section and goes to the next step. You also need to configure the menu preferences and appointment date fields with a visibility condition that depends on the checkbox value, so that they are only displayed when customers want catering for the event. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/user-interface/87/controlling-visibility-ui-elements https://docs-previous.pega.com/case-management/87/adding-decision-shapes-case-life-cycles

Correct Answer: AC

To identify duplicate maintenance requests from the same address, you need to configure the apartment address and the tenant name as basic conditions on the Search duplicate cases step. Basic conditions are fields that must match

exactly for cases to be considered duplicates. The request type is not relevant for identifying duplicates, and weighted conditions are used for fields that may have similar but not exact values.

References:

https://docs-previous.pega.com/case-management/87/searching-duplicate-cases

Correct Answer: AD

You can use a list or an interactive chart to present insight data on the Explore Data landing page. A list displays the data in a tabular format, while an interactive chart displays the data in a graphical format, such as a pie chart or a bar chart.

You can also filter, sort, group, and drill down the data in both types of visualizations. References:

https://community.pega.com/knowledgebase/articles/reporting/86/viewing-insights-explore-data-landing-page

Correct Answer: ABE

The three pillars that are used to capture information for the release are personas and channels, data and interfaces, and micro journeys. Personas and channels define who uses the application and how they access it. Data and interfaces

define what information is stored and displayed in the application. Micro journeys define how users achieve their goals and outcomes in the application.

References:

https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81

Correct Answer: A

This answer is correct because it sets the maximum time allowed for resolving a medical claim case, as per the requirement. The deadline in the service level defines the time limit for completing a case or an assignment. If the deadline is

reached, an escalation action can be triggered to notify or reassign the case or assignment.

References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 6:Service Levels)

Correct Answer: C

To satisfy this user story, you need to add a case wide action to the case workflow. A case wide action is an action that users can perform at any point in the case life cycle, regardless of their current stage or assignment status. You can add

a case wide action to allow users to cancel an open service request at any time and resolve the case accordingly.

References:

https://community.pega.com/knowledgebase/articles/case-management/86/configuring-case-wide-actions