A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base.
What approach maximizes reuse and maintainability?
A. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.
B. Place the updated rules into a new ruleset and include the new ruleset in a new version of the application.
C. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.
D. Place the updated rules into a new ruleset and include the new ruleset in a new application.
A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement?
A. Customer
B. Interested individual
C. Owner
D. Work queue
A stakeholder prefers to group a set of existing actions into a multistep form. Which work item do you create in Agile workbench to address this change request?
A. A Bug
B. Feedback
C. Status
D. User Story
A car insurance quote requires a view for potential customers to enter information to process the request. What are the three primary decisions to make before you add fields to the view? (Choose Three)
A. Is field entry required?
B. How do users enter values into the field?
C. Do users need to see the field?
D. Does the field require a data source?
E. Are processing actions applied to the field?
In an application that sells office supplies, the Payment view displays order items and collects payment information. In the Payment section rule, the order items are grouped in a dynamic layout. You find out later that the Order Summary view must also display the order items.
How do you configure the UI so that the order items display is shared between the Payment view and Order Summary view?
A. Convert the Payment section layout that contains order items to a section, and embed this section in the Order Summary section.
B. Build the Order Summary section with a layout inside to group the order items, similar to the Payment section.
C. Embed the Payment section in the Order Summary section.
D. Reuse the Payment section in the Order Summary view and use a disable when condition to disable payment information on the Payment section rule.
Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
A. Create a decision table and evaluate all rows.
B. Use a cascading approval with an authority matrix.
C. Use a cascading approval with a reporting structure.
D. Configure custom approvals in the reporting structure.
Customers can log their own product support requests using an online portal. Once logged in, the portal displays the list of products purchased by the customer. The customer can initiate one or more support requests for each product. What is the appropriate scope for a data page that sources the list of products purchased by the customer?
A. Thread
B. System
C. Requestor
D. Node
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?
A. Add a filter condition where Create Date is greater than the current date.
B. Make the Create Date the first column in the report.
C. Select Highest to Lowest sort type for Create Date.
D. Select Lowest to Highest sort type for Create Date.
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?
A. Summarize the regional cost centers by count.
B. Create a filter for each cost center and count the case IDs.
C. Summarize the case ID column by count.
D. Define a function for the cost center column to total the case IDs.
User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page. How do you grant access to the My Cases page for User A?
A. Update User A to the same role as User B.
B. Add the My Cases page to the User A profile.
C. Update the User A account to access the same portal as User B.
D. Add the My Cases page to the User A role.