SALES-CLOUD-CONSULTANT Online Practice Questions and Answers

The lifecycle of a Knowledge article consists of five stages.

In which order does an article proceed through these stages?

A. Create, approve, publish, consume, feedback

B. Create, feedback, publish, approve, consume

C. Create, publish, feedback, approve, consume

D. Create, consume, feedback, approve, publish

AW Computing wants to run advertisement campaigns and then run reports to measure which advertisement type (online, magazine, or newspaper) generates the most revenue. Where would you create an "Advertisement Type" pick list to track this information?

A. Campaigns object

B. Contacts object

C. Campaign Members object

D. Leads object

Customizable Forecasting must be enabled by salesforce.com support.

A. True

B. False

Universal Containers allows to its Sales Rep to negotiate up to 5% discount for their opportunities. Discount more than 5% must be send to their Regional Sale Manager (RSM) for the approval. Discount greater than 15% must be able to send to Regional Vice President (RVP) for the approval. What should a consultant recommended to meet these requirement?

A. Configure a workflow approval task and email to RSM and RVP.

B. Create two approval processes one for RSM and one for RVP.

C. Create two step approval processes for the RSM and RVP as approvers.

D. Configure an approval process for the RSM and workflow for the RVP.

Universal Containers is preparing for the launch of its new sales cloud implementation to a global user base. With previous sales automation application, the company had slow adoption of the new solution. What factor should be considered with the sales cloud deployment to help ensure the adoption? Choose 3 answers

A. Training in local language

B. Management communications

C. Type of training delivered

D. Maintenance release schedule

Cloud Kicks want to track different details for trade shows and customer webinars.

Which capability enables the use of custom fields, contextual validation rules, and varied layouts?

A. Parent Campaigns

B. Custom Picklist

C. Campaign Hierarchies

D. Record Types

The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi- factor authentication.

What should a consultant recommend analysing adoption?

A. Review the Setup Audit Trail.

B. Create a report for the Login History object.

C. Run the Salesforce Optimizer.

D. Open the Lightning Usage App.

Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deafs.

Which report should the consultant create to meet the requirement?

A. Closed Won Opportunities by Account

B. Closed Won Opportunities with Activities

C. Closed Won Opportunities by the sales team

D. Closed Won Opportunities with Recommendations

The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team. What should theconsultant consider when evaluating Person Accounts?

A. Enabling the Person Accounts feature is Irreversible.

B. Enabling Person Accounts requires a Public Read/Write sharing model

C. Person Account records only count toward Account storage.

D. The PersonAccount object must have at least two record types.

Cloud Kicks uses an external enterprise resource planning (ERP) application to process its orders. This ERF application reads to receive data about opportunities when the opportunity closes. Which two solutions should the consultant recommend? (Choose two.)

A. Connected app

B. Outbound Message with Trigger Flow

C. Single sign-on

D. REST callout