Printable PDFSalesforce SERVICE-CLOUD-CONSULTANT Exam Questions & Answers
Want to pass your Salesforce SERVICE-CLOUD-CONSULTANT exam in the very first attempt? Try Exam2pass! It is equally effective for both starters and IT professionals.
-
Vendor: Salesforce
Exam Code: SERVICE-CLOUD-CONSULTANT
Exam Name: Salesforce Certified Service cloud consultant
Certification Provider: Salesforce
Total Questions: 409 Q&A ( View Details)
Updated on: Mar 30, 2025
Note: Product instant download. Please sign in and click My account to download your product. -
- Updated exam questions with all objectives covered
- Verified answers
- 365 days free updates
- 99% success rate
- 100% money back guarantee
- 24/7 customer support
Related Exams
- 201-COMMERCIAL-BANKING-FUNCTIONAL Salesforce enCino 201 Commercial Banking Functional
- ADM-201 Administration Essentials for New Admins
- ADM-211 Administration Essentials for Experienced Admin
- ADVANCED-ADMINISTRATOR Salesforce Certified Advanced Administrator
- ADVANCED-CROSS-CHANNEL Salesforce Advanced Cross Channel Accredited Professional
- ADX-201 Administrative Essentials for New Admins in Lightning Experience
- ADX-271 Salesforce Certified Community Cloud Consultant
- AGENTFORCE-SPECIALIST Salesforce Certified Agentforce Specialist
- ANC-301 Working with Data and Dashboards in Einstein Analytics
- B2B-COMMERCE-ADMINISTRATOR Salesforce Accredited B2B Commerce Administrator
- B2B-COMMERCE-DEVELOPER Salesforce Accredited B2B Commerce Developer
- B2B-SOLUTION-ARCHITECT Salesforce Certified B2B Solution Architect
- B2C-COMMERCE-ARCHITECT Salesforce Certified B2C Commerce Architect
- B2C-COMMERCE-DEVELOPER Salesforce Certified B2C Commerce Developer
- B2C-SOLUTION-ARCHITECT Salesforce Certified B2C Solution Architect
- CCD-102 B2C Commerce Developer with SFRA
- CERTIFIED-BUSINESS-ANALYST Salesforce Certified Business Analyst
- COMMUNITY-CLOUD-CONSULTANT Salesforce Community Cloud Consultant
- CPQ-201 Salesforce CPQ Admin Essentials for New Administrators
- CPQ-211 Salesforce CPQ Admin Essentials for Experienced Administrators
- CPQ-SPECIALIST Salesforce Certified CPQ Specialist
- CRM-ANALYTICS-AND-EINSTEIN-DISCOVERY-CONSULTANT Salesforce Certified CRM Analytics and Einstein Discovery Consultant
- CRT-211 Salesforce Certification Preparation for Advanced Administrator
- CRT-251 Certified Salesforce Sales Cloud Consultant
- CRT-261 Salesforce Certification Preparation for Service Cloud Consultant
- CRT-271 Salesforce Certification Preparation For Community Cloud Consultants
- CRT-402 Salesforce Certification Preparation for Platform App Builder
- CRT-450 Salesforce Certified Platform Developer I
- CRT-550 Salesforce Certified Marketing Cloud Consultant
- CUSTOMER-DATA-PLATFORM Salesforce Customer Data Platform (CDP)
SERVICE-CLOUD-CONSULTANT Online Practice Questions and Answers
Universal Containers wants to create a process to verify that customers are eligible for support before a case is creates. A consultant recommends using entitlement management to meet this requirement. Which benefit would be realized by using the entitlement management feature? Choose 2 answers.
A. Ability to determine if a customer has escalated a case in the past
B. Ability to specify unique service levels for each customer
C. Ability to prompt callers for the service contract number within IVR menus
D. Ability to enforce service levels with the time-dependent processes
Universal Containers is implementing a Knowledge Base and wants to empower certain managers to create, edit, and manage articles. All articles should be reviewed by these managers before being published, while some articles need an additional layer of legal review as well. Which three actions should a Consultant recommend to meet these requirements? Choose 3 answers
A. Grant managers the Manage Salesforce Knowledge permission.
B. Create at least two different data categories.
C. Create at least two different article types.
D. Create at least two different approval processes.
E. Grant managers the Manage Data Categories permission.
Which Statement is true regarding Salesforce Chatter Answers? Choose 3 answers
A. Answers can be exposed to partner portal users
B. External users can subscribe to Answers
C. Escalate a question to a case
D. Knowledge articles can be created from Answers
E. Select best answers for questions.
Why Choose Exam2pass SERVICE-CLOUD-CONSULTANT Exam PDF and VCE Simulator?
-
100% Pass and Money Back Guarantee
Exam2pass SERVICE-CLOUD-CONSULTANT exam dumps are contained with latest SERVICE-CLOUD-CONSULTANT real exam questions and answers. Exam2pass SERVICE-CLOUD-CONSULTANT PDF and VCE simulator are revised by the most professional SERVICE-CLOUD-CONSULTANT expert team. All the SERVICE-CLOUD-CONSULTANT exam questions are selected from the latest real exam and answers are revised to be accurate. 100% pass guarantee and money back on exam failure.
-
The Most Professional Support Service
Exam2pass has the most skillful SERVICE-CLOUD-CONSULTANT experts. Candidates can get timely help when needed. Exam2pass SERVICE-CLOUD-CONSULTANT exam PDF and VCE simulator are the most up-to-date and valid. The most professional support service are provided to help the SERVICE-CLOUD-CONSULTANT candidates at anytime and anywhere.
-
365 Days Free Update Download
Exam2pass SERVICE-CLOUD-CONSULTANT exam PDF and VCE simulator are timely updated in 365 days a year. Users can download the update for free for 365 days after payment. Exam2pass SERVICE-CLOUD-CONSULTANT exam dumps are updated frequently by the most professional SERVICE-CLOUD-CONSULTANT expert team. SERVICE-CLOUD-CONSULTANT candidates can have the most valid SERVICE-CLOUD-CONSULTANT exam PDF and VCE at any time when needed.
-
Free Demo Download
Download free demo of the Exam2pass exam PDF and VCE simulator and try it. Do not need to pay for the whole product before you try the free trial version. Get familiar about the exam questions and exam structure by trying the free sample questions of the exam PDF and VCE simulator. Try before purchase now!