When a company provides training for their employees, which category on an evaluation will be MOST beneficial to the instructor?
A. Business results
B. Environment
C. Learning effectiveness
D. Courseware
An instructor uses multiple forms of media to help the class understand a difficult topic. Unfortunately learners are still having a hard time with the concept. Noticing difficulty, the instructor creates another learning tool to explain the topic another way. Which of the following BEST describes the skill the instructor is using?
A. Create opportunities for learners to contribute to the discussion
B. Plan and use a variety of reinforcement techniques during training
C. Adapt learning methods as intended by the course designers
D. Enhance, substitute or create media as appropriate
While facilitating a lab where learners are expected to follow directions, some learners are deviating from the assigned task. Which of the following is the BEST response?
A. Ask learners to come after class and redo the assignment.
B. Redirect the learners who deviated from the directions.
C. Change the pairing of learners to prevent further deviation from assigned tasks.
D. Bring the learners deviation to the attention of the class and make them an example.
A day prior to a course an instructor discovers that information in the text book is outdated and a new edition is available. Which of the following is the BEST course of action for the instructor to take?
A. Ask the training manager to make adjustments to the course prior to the class.
B. Acquire updated curriculum for maximum learner benefit.
C. Present the course as is but incorporate the updated information.
D. Present the course as set by the course designer.
During a virtual class session, the trainer is having issues with learners speaking at the same time during a discussion. Which of the following actions should the trainer take?
A. Disable the chat feature to avoid interruptions by learners
B. Review the policy on proper etiquette for online chat
C. Post the lesson online for learners to view
D. Have learners podcast their comments to the instructor
Which of the following question types should an instructor typically avoid?
A. Viewpoint questions
B. Open-ended questions
C. Closed-ended questions
D. Run-on questions
An instructor is teaching a course with learners who have different levels of experience. During the course, one learner is constantly asking questions indicating that the learner does not have sufficient previous experience. Although the course is on schedule, some of the other learners are frustrated. Which of the following would be the BEST approach for the instructor to take?
A. Direct the learner to the Internet to get more information
B. Reschedule the learner for another course
C. Maintain the current pace and continue to answer questions as needed
D. Tell the learner to ask all questions at the end of the class
Which of the following is the GREATEST drawback in implementing streaming videos to enhance learning and engage the audience?
A. Internet speed
B. Volume control
C. Sound quality
D. Video quality
Which technique is BEST for creating an effective learning environment that will engage learners and lead to learner retention?
A. Create a group setting by assigning roles
B. Use formal classroom training as a delivery method
C. Scale objectives based on learners capabilities
D. Ensure that instruction is self-paced based on learners needs
After teaching a class, a trainer needs to address the fact that an entire domain of material is missing from the course. Which of the following should the trainer do?
A. Discuss with the contact about an additional class session to cover the missing material.
B. Contact the course developer and report the missing topics, providing suggestions where appropriate.
C. Purchase material from a different vendor for future classes on the subject.
D. Create material for the missing topics and send it on to the course developer for inclusion in future versions.