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Vendor: Oracle
Exam Code: 1Z0-1003
Exam Name: Oracle Field Service Cloud 2019 Implementation Essentials
Certification Provider: Oracle
Total Questions: 132 Q&A
Updated on: Mar 28, 2025
Note: Product instant download. Please sign in and click My account to download your product.Which two customer requirements aresolved using work skills?
A. Activity assignments result in the least amount of travel time possible.
B. Field resources are assigned certain activities based on the level of tenure they have at the company.
C. Activity assignments do not result inovertime.
D. Activities that have building access restrictions are only routed to resources that have access to the building.
On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'. Which describes the 'Other Activities' that contribute to the values displayed in that column?
A. activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area
B. non-scheduled activities that exist within the Capacity Area bucket
C. activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or 'Reopen' actions
D. non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes
The Displaysetting "Idle Time Minimum" is set to 5 mins. What is the consequence of this setting?
A. Idle time that is estimated to be less than 5 mins in duration in the OFSC Mobility time view will be shown as 5 mins in duration.
B. The mobile resource's alert panel will show an alert for occurrences of idle time estimated to exceed 5 mins in duration on the route.
C. Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red "jeopardy" color in OFSC Mobility.
D. Idle time estimated to be below 5 mins in duration will not be shown as idle time on the OFSC Mobility time view.
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