Printable PDFSalesforce FIELD-SERVICE-LIGHTNING-CONSULTANT Exam Questions & Answers
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Vendor: Salesforce
Exam Code: FIELD-SERVICE-LIGHTNING-CONSULTANT
Exam Name: Salesforce Implementing Field Service Lightning
Certification Provider: Salesforce
Total Questions: 302 Q&A ( View Details)
Updated on: Mar 27, 2025
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FIELD-SERVICE-LIGHTNING-CONSULTANT Online Practice Questions and Answers
Universal containers want to implement service legal agreements (SLA) for work Order. Which three considerations should the consultanttake into account?
A. A new entitlement process requires selecting entitlement process type.
B. Milestones for the work orders can be set up from the metadata API
C. A single milestone can be added to both case and work order entitlement processes.
D. Anentitlement process must be applied to both cases and work order
E. Milestone of the work orders can be configured in setup.
Universal Containers has dispatchers who can set up new territories, define new schedule policies, and controlsettings on the Gantt chart.
In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers'7
A. Field Service Lightning Admin Permissions
B. Field Service Lightning Mobile License
C. Field Service Lightning Standard Permissions
D. Field Service Lightning Scheduling License
Universal Containers' (UC) Technicians are required to record actual work duration against baseline estimates at the Work Order Line Item Level for certain tasks. How can this be supported usingstandard fields and features?
A. Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.
B. Train Dispatchers to update the "Duration" field when Work Orders are created. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.
C. Create Knowledge Articles with the baseline durations foreach Product. Train Service Technicians to associate the appropriate Knowledge Article, and then update the "Duration" field on the Work Order Line Item.
D. Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order.
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